506th IR Realism Unit

Recruiting => The Duty Desk => Topic started by: MSG Trooper on April 19, 2019, 10:35:04 AM

Title: The default gateway is not available (Error)
Post by: MSG Trooper on April 19, 2019, 10:35:04 AM
(https://i.gyazo.com/e1c8ac606cbc3e5b7cccea90146341c8.png)

Every so often my wireless adapter shuts down and when I troubleshoot it I get the following error "The default gateway is not available" It keeps happening from time to time and if y'all have any Ideas on how to fix it that would be cool.
Title: Re: The default gateway is not available (Error)
Post by: SFC Rainey on April 19, 2019, 11:10:03 AM
Try using a static IP address. The following should work:

IP: 192.168.0.75
Subnet mask: 255.255.255.0
Default gateway: this will be the IP of the LAN interface on your router/ modem, usually something like 192.168.0.1 or 192.168.1.254, etc
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

How this helps.
Title: Re: The default gateway is not available (Error)
Post by: MSG Trooper on April 19, 2019, 06:11:47 PM
Quote from: SPC Rainey on April 19, 2019, 11:10:03 AM
Try using a static IP address. The following should work:

IP: 192.168.0.75
Subnet mask: 255.255.255.0
Default gateway: this will be the IP of the LAN interface on your router/ modem, usually something like 192.168.0.1 or 192.168.1.254, etc
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

How this helps.

I've tried this and it didn't work.
Title: Re: The default gateway is not available (Error)
Post by: 1st Lt (Ret) Hardman on April 19, 2019, 06:13:43 PM
Do other devices on your network drop out when your PC does? eg phone, console etc

If everything else has a related heart-attack, then it's likely the router itself which is dying and/or misconfigured.
Title: Re: The default gateway is not available (Error)
Post by: MSG Trooper on April 19, 2019, 06:24:18 PM
Quote from: TSgt Hardman on April 19, 2019, 06:13:43 PM
Do other devices on your network drop out when your PC does? eg phone, console etc

If everything else has a related heart-attack, then it's likely the router itself which is dying and/or misconfigured.

Negative nothing else is affected by this just my Wireless adapter.
Title: Re: The default gateway is not available (Error)
Post by: SPC (Ret) Landry on April 20, 2019, 01:56:30 AM
Is power saving enabled on your wireless card?
   Open a run window (Windows Key + R)
   Enter ncpa.cpl and press OK
   Right click on your wireless card --> properties --> Configure --> Power Management
   Make sure Allow this computer...to save power is disabled
(https://i.imgur.com/CZCk2rn.png)

You can try resetting TCP/IP and winsock. These commands would need to be run from an administrative command prompt. https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility (https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility)
   netsh interface ip reset c:\resetlog.txt
   netsh winsock reset catalog