506th IR Realism Unit

Open Forum => Public Discussion => Computer Hardware => Topic started by: Brett157 on September 25, 2016, 08:07:23 PM

Title: Connection issue
Post by: Brett157 on September 25, 2016, 08:07:23 PM
This is the first time this has ever happened to me. I can surf the internet and go on skype but my problem is that steam and teamspeak will not connect to the internet when i can with google chrome and skype. I have checked the ports and they are good, I have checked the firewall and the boxes are checked, iv done scans on my computer for malware and viruses. Does anyone know how to fix this? Thanks
Title: Re: Connection issue
Post by: CW2 (Ret) O'Neill on September 27, 2016, 04:26:11 PM
I believe both Steam and TeamSpeak have their own teams of tech support and troubleshooting. I'd recommend checking with them since they'd be the experts.
Title: Re: Connection issue
Post by: SPC (Ret) Roche on September 27, 2016, 04:38:34 PM
You should try to see if those two programs are being blocked somehow by your windows firewall, it could have been added to the list on accident. Refer to this if you do not know how to, other than that...no idea why.
http://www.technipages.com/blockunblock-programs-in-windows-firewall (http://www.technipages.com/blockunblock-programs-in-windows-firewall)
Title: Re: Connection issue
Post by: Brett157 on September 27, 2016, 07:44:03 PM
well it is checked on the windows firewall. Ill message the tech support for the programs.
Title: Re: Connection issue
Post by: 1LT (Ret) Burke on September 27, 2016, 07:49:29 PM
The only time I've had that problem was when I was on a VPN. When I'm telecommuting for work Steam and TS and any other exclusive connections fail.
Title: Re: Connection issue
Post by: Brett157 on September 27, 2016, 08:01:51 PM
I just checked and I am not on any vpn
Title: Re: Connection issue
Post by: 1LT (Ret) Burke on September 27, 2016, 08:40:59 PM
Try flushing your DNS. Try these steps and give it another shot: https://us.battle.net/support/en/article/7300086
Title: Re: Connection issue
Post by: 1LT (Ret) Burke on September 28, 2016, 09:12:17 PM
Apparently there an issue with the DNS cache in the Windows 10 update, so check that also.

Quote
Beware the "DNS Client" caching service on Windows 10 Anniversary release.  I had to turn mine off (and back on) to reset it earlier today.  It's failed again, so now I'm leaving it in the off position.
Title: Re: Connection issue
Post by: Brett157 on September 29, 2016, 05:53:24 PM
I used that link that you game me and did it and nothing happend
Title: Re: Connection issue
Post by: Bingham on September 29, 2016, 08:19:26 PM
Maybe try this?

http://gaming.stackexchange.com/questions/208427/steam-and-teamspeak-not-connecting-but-internet-in-general-is-working-fine
Title: Re: Connection issue
Post by: Brap on September 30, 2016, 09:07:55 AM
Apparently there an issue with the DNS cache in the Windows 10 update, so check that also.

Quote
Beware the "DNS Client" caching service on Windows 10 Anniversary release.  I had to turn mine off (and back on) to reset it earlier today.  It's failed again, so now I'm leaving it in the off position.

Many people have had to roll-back to a previous version of Windows 10  due to networking issues.

I have an unstable connection myself at the moment, but think mine is due to my ethernet cable.
Title: Re: Connection issue
Post by: Brett157 on October 01, 2016, 12:10:07 PM
I did a roll back from the win 10 anniversary update and i still am getting the same thing.
Title: Re: Connection issue
Post by: Brett157 on October 01, 2016, 06:47:50 PM
So i said f**k it and i reset my computer to factory settings and it did not fix my problem :(
Title: Re: Connection issue
Post by: Brap on October 01, 2016, 08:22:11 PM
Any way you could try using a different PC on your internet, or maybe this PC on someone else's internet?
Title: Re: Connection issue
Post by: O. Thomas on October 02, 2016, 02:39:15 AM
Send me a day and time (Eastern time) that works for you and I can take a look at your issues with something like teamviewer since this is obviously something that has persisted through a full wipe/image of your machine.
Title: Re: Connection issue
Post by: SSG (Ret) Beard on October 02, 2016, 06:48:31 AM
You may need to set up a demilitarised zone on your router. Some programs trigger firewall software built into the router. Different programs trigger different routers. I had to create a DMZ on the IP address of the PS4 on my own router so that my son could play R6 Seige. If you have internet access through your browser, it is definitely a firewall issue.

Try also disabling your antivirus for testing purposes. If it fixes it, move to something like AVG. Its free and I haven't had it conflict with anything so far.